Privacy Policy

This Privacy Policy explains how Fortune N Tiger (“we”, “our”, “us”) collects, uses, and protects information when you use our website and divination services (including K-Saju, tarot, coffee reading and Q&A).

1. Data We Collect

We may collect the following categories of data:

• Account data: name, email address, password (hashed), language and country preferences.
• Service usage data: purchase history, membership tier, remaining question credits, login logs.
• Technical data: IP address, device and browser information, basic cookies needed to run the service.
• Support data: information you choose to provide when you contact us for help.

2. How We Use Data

We use your data to:

• Create and manage user accounts and memberships.
• Deliver divination content and Q&A readings you request.
• Process payments, prevent fraud and abuse, and comply with legal obligations.
• Improve our service quality, for example by understanding which features are used most.

We do not use the content of your questions or AI responses to train public AI models. Where question/answer content is temporarily processed to generate a reply, it is handled only as needed for that purpose.

For the live Q&A feature, we generally store only usage counts (e.g. how many paid questions remain) and basic logs needed to prevent abuse. As of this version of the policy, we do not systematically archive the full text of user questions and answers.

3. Legal Bases

Depending on your location, we rely on one or more of the following legal bases:

• Your consent (for example, when you create an account or agree to optional features).
• Performance of a contract (providing the paid or free services you have requested).
• Legitimate interests (service security, preventing abuse, defending legal claims).
• Compliance with legal obligations (tax, accounting, consumer protection laws, etc.).

4. Sharing

We share data only with trusted third parties who help us operate the service, such as:

• Payment gateways and billing providers.
• Hosting and infrastructure providers.
• Analytics or error-monitoring tools with appropriate safeguards.

These partners act as processors under data-processing agreements and may only use your data to provide services to us. We do not sell personal data.

5. Retention

We keep data only as long as reasonably necessary for the purposes described in this Policy, or as required by applicable law (for example, tax records).

• Account and billing records: retained for the period required by local law.
• Security and abuse-prevention logs: retained for a limited time, then deleted or anonymized.
• Question usage counts (e.g. remaining credits): kept for as long as your membership or question package is active.
• Q&A content itself is not normally stored long-term; where temporarily stored for troubleshooting or abuse prevention, it is removed once no longer needed.

6. Your Rights

Subject to local law, you may have the right to:

• Access a copy of the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your account or data, where legally permitted.
• Object to or restrict certain processing, or withdraw consent where applicable.
• Request a portable copy of your data in a commonly used format.

To exercise these rights, contact us using the details in the “Contact” section below. We may need to verify your identity before responding.

7. Security

We use reasonable technical and organizational measures to protect your data, including encryption in transit and access controls. However, no system can be guaranteed 100% secure.

8. International Transfers

Our service may be operated from, or supported by providers located in, countries outside your own. Where we transfer data internationally, we take appropriate steps to ensure a comparable level of protection under applicable law.

9. Children

Our service is not directed to children under the age required by local law for independent online consent. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

10. Changes & Contact

We may update this Privacy Policy from time to time. If the changes are material, we will take reasonable steps to notify you (for example, via the website or by email). Continued use of the service after changes means you accept the updated policy.

Contact:
Email: speek@fortunentiger.com